Privacy & cookies
Who we are
Billingbear Health (“we”) operates this website for our physiotherapy, sports physio and Reformer Pilates studio at Dutch Barn, Billingbear Farm, Billingbear Lane, Binfield, Berkshire, RG42 5PS. For privacy requests, please use the enquiry form on this website or write to us at the clinic address above.
What we collect
Depending on how you use the site, we may collect:
- Name and email when you join the mailing list or send an enquiry
- Name, email address and phone number when you book a session, including free taster sessions
- Message content you submit via forms
- Technical data such as browser type and approximate location (via analytics, if enabled)
- Booking and payment details when our booking provider is connected (processed by that provider)
How we use information
- To respond to enquiries and manage appointments, including contacting you by email or phone about your booking
- To send launch and studio updates if you opt in
- To operate and improve this website
- To meet legal or regulatory obligations
Cookies
This site does not set non-essential marketing cookies by default. Essential cookies may be required for form submissions or future booking embeds. When analytics or booking tools are added, this section will be updated and a consent mechanism provided if required.
Sharing
We do not sell your personal data. We may share it with service providers who help us run the site (for example form handling or booking platforms), only as needed to provide those services.
Your rights
Under UK GDPR you may have rights to access, correct, delete, or restrict use of your personal data, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the enquiry form on this website, or via the studio address above.
Changes
We will update this page when our practices or tools change, and note the revision date.